Support Articles

Pre-purchase Information

• Offer Codes & Discounts

Aftercare Information

• My Mac Is Running Slow
• My Charger Has Stopped Working
• My Battery Dies Quickly
• How Do I Return My Item
• Refund Policy
• Where Do I Make a Complaint?

Selling Your Mac

• Where Do I Find My Serial Number?
• How to Cancel Your Sale
• Selling Your Mac: Should I Wipe Before Sending
• Sale Cancellation Policy
• Sale Revision Policy
• What’s Your Part Exchange Process

See all 7 articles

Production Information

• What Condition Do Your Items Come In
• Do You Offer Finance
• What Warranty Do We Offer
• Running Windows Bootcamp

Collections & Deliveries

• I Missed My Delivery
• I Missed My Collection
• Change Your Delivery Date
• Change My Collection Date
• What Are My Delivery Options