At MacFinder, we understand that when trading in your device, you want to ensure that you receive a fair and accurate quote. We take great care to evaluate your device thoroughly to provide you with the best possible value.
However, we understand that customers may have concerns about the final trade-in valuation and wonder whether the price quoted is the value they will receive. The answer to this question is not always straightforward, as various factors can affect the final trade-in value.
When you fill in our quotation form, we ask you to provide accurate details about your device's model, specification and condition. Based on this information, we will provide you with a quote that reflects the value of your device. It's important to note that this quote is only an estimate, and the final trade-in value may differ depending on the inspection results.
During the inspection process, our technicians assess a range of hardware and condition checks to evaluate the functionality of your device thoroughly. If there are any discrepancies between the information provided in the quotation form and the actual condition of the device, we may need to revise the quote.
For example, if you declare that your device is in excellent condition, but upon inspection, we find significant damage or a technical fault, we may need to adjust the quote accordingly, which results in a reduction in the final trade-in value.
Furthermore, if there are any undisclosed technical issues with your device that we discover during the inspection process, we may need to revise the quote. If the technical issue is severe enough, this revision may result in a reduced trade-in value or no value at all.
So, while we strive to provide you with an accurate quote, it's essential to remember that the final trade-in value may differ depending on the inspection results. We will always communicate any changes to the trade-in value and provide you with an explanation of why the value has been revised.
If you are not satisfied with the revised trade-in value, you may choose to decline the offer and have your device returned to you free of charge. Alternatively, if you decide to proceed with the trade-in, we will finalise the trade-in process and issue the payment promptly.
In summary, while the price quoted is a good estimate of the value of your device, the final trade-in value may differ depending on the inspection results. At MacFinder, we prioritise transparency and will always communicate any changes to the trade-in value and provide you with an explanation. If you have any further questions, please feel free to ask our expert team.