Part-Exchanging: When To Send Your Device
If you're thinking about trading in your old device for store credit towards a new purchase, we're here to help. At MacFinder, we offer a straightforward and hassle-free part-exchange process, but there are a few things you need to keep in mind.
Firstly, please note that store credit will only be added to your account once we've received your item and approved your valuation. This means that the funds will not be available for use until the trade-in process is complete. Sending in your device first means don't have to pay the full amount for your purchase, as you will have already received your credit. However, if you'd prefer to place an order before you trade in your current device, you're still eligible for the store credit bonus. All you need to do is let our team know, and you'll be refunded the amount of your final valuation instead of it being credited to your online account.
It's also important to remember that the value of your trade-in is subject to inspection, and we cannot guarantee that the initial quote will be the same as your final valuation. Our team will assess the condition of your device, taking into account factors such as wear and tear and functionality, verifying your submitted condition and specification. Rest assured that we always aim to offer fair and competitive valuations, but the final value may differ from the initial estimate.
If you decide to part-exchange with us and would like to limit your downtime without a device, we recommend paying for your entire order upfront to avoid any delays. This will ensure that your new machine is dispatched as soon as possible and that you can send your trade-in in your own time.
Please keep in mind that the payment date of your order must be within 30 days of receiving your final valuation for us to process the refund. If it's been more than 30 days, you will only be able to receive a store credit to your account.
In summary, trading in your old device for store credit towards a new purchase is a great way to save money and reduce clutter. However, it's essential to be aware of the terms and conditions of our part-exchange process to avoid any confusion or disappointment. If you have any questions or concerns, please don't hesitate to contact our friendly customer support team, who will be happy to help.