Using a Drop-off Label Multiple Times: What You Need to Know
If you've submitted multiple trade-ins with us, you may wonder if you can use the same drop-off label for all of them. In this support article, we will explain why you can't use a drop-off label more than once and what you can do if you have multiple trade-ins.
Why You Can't Use a Drop-off Label More Than Once
When we create a drop-off label for you, we add your trade-in reference to the label. This reference is unique to each trade-in, and it helps us identify and process your items correctly. For example, your reference could be "SMM 1234".
Each drop-off label is designed to be used for one box only. If you try to use a label more than once, the drop-off point will not accept the package. This is because the label is tied to a specific trade-in reference, and it can't be used for any other trade-in.
What to Do If You Have Multiple Trade-ins
If you have multiple trade-ins, we will supply multiple drop-off labels for you. Each label will have its own trade-in reference, so you must match the references with the correct items.
When you receive your drop-off labels, ensure that you have the correct number of labels and that each label matches the correct trade-in. If you're not sure which label goes with which item, contact us, and we'll be happy to help.
Conclusion
Attempting to use a drop-off label more than once can cause delays and confusion in processing your trade-ins. By using a separate label for each item, you can ensure that your trade-ins are processed smoothly and efficiently. We hope this guide has been helpful, and please feel free to contact us if you have any further questions or concerns.