Changing Your Trade-in Sending Method
If you've chosen to trade in an item but would like to change the method in which you're sending it, don't worry, it's not a problem. MacFinder offers a flexible service that allows you to change the collection method at your convenience.
If you had previously selected a drop-off point but would now like to opt for a collection, we can make that happen for you. We'll confirm the address where you want the collection from and choose the best date that suits you. If you haven't received a collection pack or don't need one, we can book the collection as soon as the following working day.
However, if you live in a flat or student accommodation, please note that our courier service provider, DPD, will not be able to collect from you, and we won't be able to offer a home collection service.
On the other hand, if you have selected a home collection service but would prefer to use a drop-off point, please inform us before the day of collection. We'll send you a drop-off label and provide you with your nearest drop-off points. Please note if you are not receiving a box, you'll receive a QR code label via email, which is scanned at the drop-off point.
We're happy to help you change your sending method for trade-in. Just let us know what works best for you, and we'll take care of the rest!