How Your Items are Inspected and Processed for Payout
At our facility, we understand that parting with your valuable items can be a difficult process. That's why we take care to ensure your item is handled with the utmost care and attention during the inspection and processing phase. Here's what you can expect:
1. Secure Storage Upon Arrival
Once we receive your item, it's unpacked and moved to secure storage awaiting inspection. We take security seriously and ensure that your item is kept in a safe and secure location until it's ready for inspection.
2. Thorough Inspection
Our team of technicians takes a comprehensive approach to the inspection process. They begin by taking a condition report, noting any imperfections regardless of what was selected during your quote. They also take photos and make notes of any visible damage or issues. The technician will also look internally for damage in case liquid has made its way inside the device.
3. Full Functionality Check
Our technicians check that the item is fully functional by testing all ports, keyboard keys, iSight cameras and that it boots with a freshly installed operating system. We also run stress tests to ensure there are no hardware issues. Finally, we verify that the quoted model and specification match the item received.
4. Review and Payout
Once the inspection is complete, our administration team reviews the findings. If there are any discrepancies between the quoted model and the inspection report, you'll be contacted to resolve any issues. If there are no issues, the item is immediately passed to the payment team for your payout.
At our facility, we prioritize transparency and customer satisfaction. We want to make sure that the inspection and processing phase is stress-free and easy for our customers. With our comprehensive approach to inspection and processing, you can trust that your item will be handled with care and attention to detail.