What to Expect When Refusing a Revised Trade-in Quote.
At times, you might receive a revised quote for your device trade-in, and for some reason, you may choose not to proceed with the offer. You may have found a better offer elsewhere or changed your mind about trading in the device. Whatever the reason, you can refuse the revised quote and still have your device returned to you free of charge.
Here is what you can expect when you refuse a revised quote for your device trade-in:
- Operating system reinstallation: Once you inform us that you do not want to proceed with the revised quote, your device will have its operating system reinstalled. This process returns it to its original state.
- Dispatch to fulfilment team: After the operating system reinstallation, your device will be passed over to the fulfilment team. The team will package and dispatch the device back to you on a next-day service.
- Free return process: We understand that you might not be happy with the revised quote, and we do not want to put any financial risk on you. That is why our return process is free of charge. You will not have to pay for any shipping or handling fees when returning the device.
Customers should only have to accept trade-in prices that they are happy with. Even if we offer the best and fairest valuations, we understand that customers may have other reasons for not proceeding with an offer. That is why they provide a free return process to ensure that our customers are not at any financial risk.
In conclusion, if you refuse a revised quote for your device trade-in, you can expect the operating system to be reinstalled and the device returned to you free of charge.