You have the legal right to cancel your sale with us, without giving us any reason, within 14 days from the date of the Sale Confirmation (i.e. the date the contract is formed). This is called the ‘Cooling off Period’.
However, if you ask us to proceed with your sale and provide additional services, you may lose your right to cancel after confirming your sale.
You can cancel your sale anytime up until we have instructed your payout. At this point, your item is transferred into our ownership. Please ensure if you would no longer like to proceed, you contact us as soon as possible.
For more details, please see our full terms and conditions.