When part exchanging with us, we offer two options.
Receive Your Credit / Payout Before Paying for Your New Item.
- Submit your quotation to us online.
- Receive your collection pack.
- Have your item collected by our courier.
- We will perform our inspection and then add the funds to your account.
- Place your order and use your store credit against the balance of the order.
The only downside to this is that you would be without a Mac briefly. If you would prefer not to be, we offer an alternative process.
Place Your Order First, Then Receive a Refund on Your Part Exchange.
- Place your order for your new Mac.
- Submit your quotation to us online and select a delivery date far enough in the future. If you're unsure what date to choose, contact us, and we will manage the exchange for you.
- Receive your new Mac and collection pack.
- Have your item collected by our courier.
- We will perform our inspection and then refund the amount to your order payment method.
With this exchange process, you'll have zero downtime; however, you must make the total payment upfront before receiving your rebate.