If you have requested a return merchandise authorisation (RMA) for your item but no longer want to return it or the issue you were experiencing has been resolved, you can cancel your RMA.
To cancel your RMA, contact our support team through the email address (support@macfinder.co.uk) or phone number (01473 760346). Let them know that you no longer wish to return your item or that the issue has been resolved. Our team will then close your RMA case.
If you need to return the item in the future or if the issue arises again, we can reopen your RMA case. You can also initiate a new RMA request if you need to.
Please keep in mind that if you have already shipped your item back to us, we may be unable to cancel the shipment and return shipping costs may apply if you're outside of the UK mainland. It is essential to contact us as soon as possible if you wish to cancel your RMA to avoid any unnecessary shipping costs or delays.