While we appreciate the convenience of having a local repair shop nearby, we recommend not taking your device to a third-party repair shop. Here are a few reasons why:
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Voided Warranty: If you have an active warranty on your device, taking it to a third-party repair shop will void that warranty with us. This means that if something else goes wrong with your device, you won't be covered under the original warranty, and we will not reimburse any payments you've made to the third-party repair shop.
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Inexperienced Technicians: Most local repair shops don't have the same level of experience and expertise as our certified technicians. Our technicians are trained to handle complex issues with your device and use high-quality replacement parts.
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Risk of Damage: Third-party repair shops may use low-quality or counterfeit parts, which can further damage your device or cause new problems. They may also not be equipped with the tools and software to diagnose and repair your device correctly.
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Data Security: When you take your device to a third-party repair shop, you risk exposing your personal and sensitive data to a stranger. Our technicians undergo checks and adhere to strict data privacy policies to ensure your data is secure.
- Exclusive Repairs: We don't offer repairs outside of our customer base. This allows us to maintain short repair lead times and hold a large inventory of parts. You won't ever be at the bottom of the priority list; even when you're out of warranty, you can access our repair centre.
In summary, we recommend that you only trust our certified technicians to repair your device. By using our authorised repair service, you can be confident that your device will be repaired correctly and safely.